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If you have a NEW question or do not have an existing Case Number, select one entry from either of the lists below and press the appropriate GO button.

Form Inquiry

Form 470 - Description of Services Requested and Certification Form Form 471 - Description of Services Ordered and Certification Form Form 472 - Billed Entity Applicant Reimbursement Form Form 473 - Service Provider Annual Certification Form Form 474 - Service Provider Invoice Form Form 486 - Receipt of Service Confirmation Form Form 498 - Service Provider Information Form Form 499 - Telecommunications Reporting Worksheet Form 500 - Adjustment to Funding Commitment & Modification to Receipt of Service Confirmation Form

Topic Inquiry

2-in-5 Rule for Internal Connections Appeals Audits Children’s Internet Protection Act Competitive Bidding Data Retrieval Tool Disbursements Discount Calculations (relate to a specific Form 471) E-Invoicing Eligible Products Database Eligible Services Eligible Telecom Provider Designation E-notifications Entity Number Equipment Transfers E-Rate Training Suggestion E-remittance FCC Registration Number FSCS Code (For Library Only) Good Samaritan Invoice Deadline Extension Request Invoice Implementation Extension Request Invoicing-General Inquiries Katrina Hurricane Questions NCES Code (For School Only) Non-payment/Dunning Pin Request Schools and Libraries News Brief Service Provider Conference Call Service Substitutions SPIN Changes System problem with online forms and/or online display tools Technology Planning Web Design Whistleblower/Code 9 Hotline (I want to report suspect activity) Other